Headquarters
Florida Tile
Lexington, KY
United States
Serving North American projects
We are here to help
Contact Florida Tile — Dealers, Samples & Project Support
Whether you need a showroom introduction, collection samples, or advice on PEI class for a humid Florida kitchen, share a few details and our team will respond with practical next steps.
Phone & email
+1 (859) 259-6371
[email protected]
Project & dealer inquiries
Hours
Mon–Fri: 8:00 AM – 5:30 PM ET
Sat–Sun: Online inquiries welcome
Dealer showroom hours vary
Tell us about your space
Include collection names, room types, approximate square footage, and whether you need dealer locations or sample boards. Interior designers often attach mood board notes; homeowners typically share photos of existing lighting. Commercial teams should mention traffic class and cleaning chemistry so we can route the right Florida Tile documentation.
If you are weighing wood-look porcelain against hardwood for a humid climate, or stone-look porcelain against natural stone maintenance hours, say so—we will respond with the performance trade-offs that matter for your project rather than a generic catalog reply.
What helps us respond in one business day
Homeowners remodeling a kitchen or bath should mention humidity concerns, whether the slab is on-grade, and whether wood-look porcelain is replacing hardwood after prior cupping. Attach a photo of the room under morning and evening light if possible—shade variation on stone-look porcelain reads differently under warm LED versus cool daylight, and that is the most common reason sample boards get reordered.
Interior designers and architects can include finish schedule excerpts, target PEI class, and any wet DCOF thresholds written into the project manual. If the package debates natural stone versus porcelain for a hospitality vestibule or healthcare corridor, tell us the disinfectant chemistry and staffing capacity for maintenance. We will point to dimensional stability, water absorption, and chemical cleanability trade-offs rather than a one-line catalog reply.
General contractors and multifamily teams should note install windows, approximate square footage by room type, and whether GREENGUARD Gold or recycled-content letters are required for the indoor air quality narrative. Florida Tile documentation is SKU-specific; naming the collection early prevents last-minute swaps that break LEED contribution language during value engineering. Dealer showroom hours vary by location, so ZIP code and preferred appointment windows help us route introductions without delay.
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Limits we will flag in replies: we cannot guarantee lot shade across reorders without dealer confirmation; wet DCOF and PEI class apply only to the finish named on the datasheet; and green documentation (GREENGUARD Gold, recycled content percentage) must match the purchased SKU—lookalike collections do not inherit certificates. If your schedule debates domestic lead times versus imported specialty formats, note the install window so we can discuss supply resilience without pretending every SKU ships in identical cycles.